Digital membership platform and business community hub for the Greater New York Chamber of Commerce.
Jobs-to-be-Done
"When a NYC business owner is looking for resources, connections, and advocacy, make the Greater New York Chamber of Commerce the first organization they find — and the one they actually join."
This is the core job Greater NY Chamber hired Tebeau Group to get done — the real outcome they needed, not just the deliverable they asked for.
The Greater New York Chamber of Commerce needed a digital platform that could serve thousands of member businesses, facilitate networking, and communicate the Chamber's advocacy work to policymakers and the public. Tebeau Group built a membership-first platform that increased engagement and simplified the member experience.
Key Outcomes
Every Tebeau Group engagement runs through BMAD — our proprietary Breakthrough Methodology of Agile AI-Assisted Development. Here's how we applied it to Greater NY Chamber.
01 — Diagnose
Identified the top 5 reasons businesses join and leave chambers of commerce, and mapped the digital touchpoints that drive membership decisions.
02 — Specify
Benchmarked the GNYCC digital presence against 8 peer chambers to identify differentiation opportunities and membership conversion gaps.
03 — Architect
Redesigned the site to lead with member value, event discovery, and a frictionless online membership application.
04 — Orchestrate
Launched a targeted digital campaign to NYC business owners — driving a 45% increase in online membership applications in the first quarter.
Comprehensive solutions delivered across strategy, design, development, and marketing.
Full-featured membership portal with directory, event registration, and member-to-member networking tools.
Updated digital brand identity reflecting the Chamber's role as a leading voice for NYC business.
Content strategy amplifying the Chamber's policy positions and member success stories to a broader audience.
A structured approach ensuring quality delivery and measurable results at every phase.
Stakeholder interviews, competitive analysis, and strategic roadmap development.
Visual identity creation, brand guidelines, and design system development.
Full-stack build, quality assurance, and performance optimization.
Deployment, campaign launch, and ongoing performance monitoring.
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