Digital platform and dealer experience solutions for Kia Motors' North American operations.
Jobs-to-be-Done
"When a car shopper is comparing vehicles online, make Kia the brand that earns consideration through a digital experience that feels as premium as the vehicles themselves."
This is the core job Kia Motors hired Tebeau Group to get done — the real outcome they needed, not just the deliverable they asked for.
Kia Motors needed to modernize the digital experience across their North American dealer network — creating consistency between the national brand and individual dealership experiences. Tebeau Group built a scalable dealer portal and digital toolkit that empowered local dealers while maintaining brand standards.
Key Outcomes
Every Tebeau Group engagement runs through BMAD — our proprietary Breakthrough Methodology of Agile AI-Assisted Development. Here's how we applied it to Kia Motors.
01 — Diagnose
Mapped the full digital car-buying journey from initial research through dealer contact, identifying the moments where Kia could win or lose consideration.
02 — Specify
Benchmarked Kia's digital experience against Toyota, Honda, and Hyundai to identify specific UX and content gaps.
03 — Architect
Designed an interactive vehicle discovery experience with comparison tools, configurator integration, and dealer inventory connection.
04 — Orchestrate
Executed the platform launch with a coordinated digital campaign — driving a 35% increase in dealer lead form submissions.
Comprehensive solutions delivered across strategy, design, development, and marketing.
Centralized dealer portal providing digital marketing tools, lead management, and brand asset access.
Comprehensive digital brand standards ensuring consistency across 850+ dealer websites and marketing materials.
Scalable local SEO framework deployed across the dealer network to capture in-market car shoppers.
A structured approach ensuring quality delivery and measurable results at every phase.
Stakeholder interviews, competitive analysis, and strategic roadmap development.
Visual identity creation, brand guidelines, and design system development.
Full-stack build, quality assurance, and performance optimization.
Deployment, campaign launch, and ongoing performance monitoring.
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