MyResource
Center

Enterprise resource management platform connecting employees with benefits, tools, and company information.

SaaSHR TechEnterprise

Dr. Guy Peh / RMI

Chi Alliance

Jobs-to-be-Done

"When a person in crisis needs to find help fast, make MyResource Center the platform that connects them to the right resource in the fewest possible steps — before they give up."

This is the core job MyResource Center hired Tebeau Group to get done — the real outcome they needed, not just the deliverable they asked for.

By the Numbers

Results That Speak for Themselves

50K+

Employees Served

78%

Reduction in HR Support Tickets

4.7

Employee Satisfaction Score

92%

Platform Adoption Rate

The Challenge

Centralizing the Employee Experience

MyResource Center needed a platform that could serve as the single source of truth for employee resources across large enterprise organizations. Tebeau Group designed and built a scalable SaaS platform with role-based access, personalized content delivery, and integrations with existing HR systems.

Key Outcomes

HR support ticket volume reduced 78% within 90 days

Platform achieved 92% adoption rate across all enterprise clients

Recognized as top HR tech solution by industry analysts

Our Methodology

BMAD Framework
Applied to This Project

Every Tebeau Group engagement runs through BMAD — our proprietary Breakthrough Methodology of Agile AI-Assisted Development. Here's how we applied it to MyResource Center.

01 — Diagnose

Crisis User Research

Conducted trauma-informed research with social workers and case managers to understand how people in crisis actually search for help.

02 — Specify

Resource Discovery Friction Audit

Mapped every step of the resource discovery journey and identified the 7 points where users were most likely to abandon the search.

03 — Architect

Human-Centered Search Platform

Designed a plain-language, mobile-first search experience with smart filtering, location awareness, and zero-jargon resource descriptions.

04 — Orchestrate

Platform Launch + Partner Onboarding

Launched the platform with 400+ vetted resources and onboarded 23 partner organizations — reducing average time-to-resource from 12 minutes to under 2.

What We Built

Scope of Work

Comprehensive solutions delivered across strategy, design, development, and marketing.

SaaS Platform Development

Built a full-stack SaaS platform that served as the single source of truth for employee resources across large enterprise organizations. The platform features role-based access control that delivers personalized resource libraries based on employee role, location, and department; enterprise SSO integration with major identity providers; and a personalized dashboard that surfaces the most relevant resources for each user without requiring them to search.

SaaSPlatformEnterprise

UX Design System

Developed a comprehensive design system that ensured a consistent, accessible experience across all platform modules — from the employee-facing resource library to the HR administrator dashboard. The design system included component documentation, accessibility guidelines, and usage rules that enabled the MyResource Center team to build new features without breaking the visual consistency or accessibility standards of the existing platform.

UX DesignDesign SystemAccessibility