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Case Study

Tebeau Group Builds Comprehensive Community Platform for Dallas LGBTQI+ Center's 40th Anniversary Redesign

Community PlatformMember ServicesEvent RegistrationPayment ProcessingEcommerce

Challenges

  • Complex Community Needs: The center offers dozens of programs, services, and events that needed to be organized, searchable, and accessible to a diverse community with varying technical abilities.
  • Tiered Membership System: Multiple membership tiers with different benefits, pricing, and access levels required a sophisticated system that was easy for both staff and members to manage.
  • Payment & Ecommerce: The platform needed to handle membership payments, event registration fees, donations, and merchandise sales through a unified payment system.

Solution

Tebeau Group built a comprehensive community platform that unified member services, events, payments, and ecommerce into a single, accessible digital experience.

  • Member Services Platform: Built a complete member services system with profiles, program enrollment, schedule management, and communication tools.
  • Event Registration System: Developed an event registration platform with calendar integration, capacity management, and automated confirmation workflows.
  • Tiered Membership & Payments: Implemented a flexible tiered membership system with integrated payment processing for dues, events, and donations.
  • Ecommerce Capabilities: Added ecommerce functionality for merchandise sales, fundraising items, and community-branded products.

Voice of Customer

"Tebeau Group built us a platform that truly serves our community. For our 40th anniversary, they gave us a digital home that matches the warmth and inclusivity of our physical center."

Impact

  • $100K Project Value: Delivered a comprehensive two-year engagement that transformed the center's digital capabilities.
  • 40th Anniversary Launch: Timed the platform launch to celebrate MyResource Center's 40th anniversary milestone.
  • Unified Community Hub: Created a single digital platform serving all community needs—programs, events, membership, payments, and commerce.
  • Community Impact: Strengthened one of Dallas's most important community organizations with world-class digital infrastructure.

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